In what language and at what hours is customer support available?

gb994 customer support is available in Bengali 24 hours a day, 7 days a week. You can get in touch via live chat, email (support@gb994.cam) or in-app messaging. Whether day or night, you will receive a response right away.

🎰 The gaming platform of choice for Bangladeshis

gb994 Mobile Casino — play, win and enjoy without interruption from anywhere

At home or on the go, log in to gb994 on your mobile at any time and enjoy the excitement of live casino, slots and cricket betting.

৳300 Minimum deposit amount

৳5,000 Welcome bonus up to

24/7 Live support in Bengali

5 Supported mobile wallets

Welcome Bonus Offer

For new members

100%

Match bonus on first deposit — up to ৳5,000

Minimum deposit amount of just ৳300
Wagering requirement of just 15x
Deposit with bKash, Nagad, Rocket, Upay or bank transfer
Activate easily from your mobile
For those aged 21 and above only

Open an account now

Why choose gb994?

From Dhaka to Chittagong, gb994 is always ready to deliver a reliable experience on mobile at any time.

Fast Withdrawals

After a successful request, funds generally reach your bKash or Nagad account within 1 hour.

Fast Payments

Secure and Encrypted

Your data and transactions are fully protected with SSL encryption and a modern firewall.

Secure Platform

Mobile-First Design

Play directly from a browser on any Android or iOS device — no app installation required.

Any Device

24/7 Bengali Support

Even if you have an issue at 3 AM, our live chat team is always ready to help in Bengali.

Round-the-Clock Support

VIP Rewards

4 VIP tiers from Bronze to Platinum for regular players — earn weekly cashback.

VIP Membership

Local Payments

Deposit and withdraw with bKash, Nagad, Rocket, Upay and bank transfer — a perfect fit for Bangladeshis.

Local Wallets

Cricket Betting

Bet live on every BPL, IPL, T20 World Cup and Bangladesh Tigers match with the best odds.

Live Cricket

Diverse Game Collection

Slots, live casino, fishing games, table games and many more categories — all on one platform.

Many Categories

Cricket Betting Markets

BPL, IPL or T20 World Cup — before placing a bet on any match, find out which markets are the most popular and how they work.

Market	Description	Example
Match Winner	Select which team will win the match.	Bangladesh vs India — Bangladesh to win
Toss Winner	Which team will win the toss — this bet closes before the match begins.	The chance of winning the toss is roughly 50/50
Top Batsman	Pick the batsman who will score the most runs in the innings.	Shakib to score the most runs for Bangladesh
Total Runs Over/Under	Whether more or fewer runs than the target will be scored within a set number of overs.	Whether more than 160 runs will be scored in 20 overs
Runs in Over	Predict how many runs will be scored in a specific over.	More than 10 runs in the 10th over
Method of Dismissal	How the next wicket will fall — caught, bowled, LBW, etc.	The next dismissal will be bowled
Player of the Match	Pick the best performer of the match in advance.	Mustafiz to be Player of the Match

In-Play Betting: Odds change instantly after each wicket or big score during the match. When a wicket falls, the odds for the batting side increase; after a six, odds drop — understanding this dynamic gives you an advantage when placing bets.

Cricket Partnerships

Gaming brands are making significant investments in cricket sponsorships in Bangladesh's cricket-loving market. This is an industry trend that capitalises on the popularity of cricket.

Babu88 — International League

Babu88 has signed sponsorship deals with Montreal Tigers and Colombo Strikers in the International League of Cricket (ILC). This is a notable example of a cricket-based gaming brand in the Bangladesh market.

Industry Trend

Crickex — Regional Sponsorship

Crickex has grown its brand recognition in Bangladesh and India by acting as a sponsor in various regional cricket tournaments across South Asia.

Regional Market

Jeetbuzz — André Russell

West Indies star all-rounder André Russell serves as brand ambassador for Jeetbuzz — a popular trend of cricketer-backed gaming brands.

Celebrity Ambassador

Note: The information above is provided solely to illustrate industry context — these are not gb994's own partnerships. These examples show how active the gaming sector in Bangladesh is, with cricket's popularity at its centre.

Live Casino Tables

Play face to face with a real dealer — experience the atmosphere of a casino from the comfort of your home. The tables below are available at gb994.

Live Baccarat

Banker or Player — this fast-paced game with simple rules is extremely popular in Bangladesh. Example table limits: ৳100 – ৳50,000.

Live Roulette

European or American Roulette — the excitement never ends when the wheel spins. Example table limits: ৳50 – ৳25,000.

Live Blackjack

A strategic game of getting as close to 21 points as possible — a favourite among skilled players. Example table limits: ৳200 – ৳100,000.

Live Andar Bahar

A traditional card game from the Indian subcontinent, now available online with a live dealer. Example table limits: ৳50 – ৳20,000.

Game Show Wheel

TV show-style games including Dream Catcher and Crazy Time — watch live and place bets just like an audience member. Example table limits: ৳20 – ৳10,000.

Live Sic Bo

Bet on the outcome of three dice — multiple betting options including small/big, specific numbers and triples. Example table limits: ৳50 – ৳30,000.

* The table limits mentioned are examples only and may vary depending on the game and time.

Football Betting

Football fans in Bangladesh closely follow every match in the Premier League, La Liga and UEFA Champions League. gb994 offers betting on all of these leagues.

Market	Description
1X2	Home win, draw or away win — the simplest and most popular bet.
Double Chance (Double Chance)	Choose two out of three possible outcomes — lower risk.
Over/Under Goals	Whether the total goals in the match will be more or less than a specific number.
Both Teams to Score (BTTS)	Whether both teams will score at least one goal each.
Asian Handicap	A goal handicap is given to the stronger team to level the playing field.
Both Teams Clean Sheet	Whether a team will win without conceding a goal — a defensive bet.

Late-night matches: According to Bangladesh Standard Time (BST, UTC+6), major Premier League and Champions League matches usually kick off between 1:00 AM and 3:00 AM. Use gb994's in-play betting feature to place live bets even at night.

Trusted Game Providers

Enjoy games from the world's leading game developers at gb994. Each provider is recognized globally for their quality.

Pragmatic Play Evolution Gaming Microgaming NetEnt Ezugi Spribe PG Soft JILI

These providers use fair play, real-time audits, and secure random number generators (RNG) in their games. Aviator, the crash game by Spribe, is particularly popular in Bangladesh, just like Fortune Tiger by PG Soft and Gates of Olympus by Pragmatic Play.

VIP Membership Plans

Play regularly at gb994 and level up — earn cashback every week. From Bronze to Platinum — more benefits at every level.

Bronze

Starting level

Weekly cashback
0.2% up to

Silver

Active player

Weekly cashback
0.4% up to

Popular

Gold

Regular player

Weekly cashback
0.6% up to

Platinum

Highest level

Weekly cashback
0.8% up to

Move up to the next level automatically based on your gaming activity. Special offers and personalized service are available at every level.

Payment Methods & Processing Times

Method	Minimum Deposit	Minimum Withdrawal	Processing Time	Fee
bKash	৳300	৳500	Deposit: Instant Withdrawal: ~1 hour	Free
Nagad	৳300	৳500	Deposit: Instant Withdrawal: ~1 hour	Free
Rocket	৳300	৳500	Deposit: Instant Withdrawal: ~1 hour	Free
Upay	৳300	৳500	Deposit: Instant Withdrawal: ~1 hour	Free
Dutch-Bangla Bank	৳300	৳500	Deposit: 15–30 minutes Withdrawal: 1–24 hours	Bank charges may apply
City Bank	৳300	৳500	Deposit: 15–30 minutes Withdrawal: 1–24 hours	Bank charges may apply
BRAC Bank	৳300	৳500	Deposit: 15–30 minutes Withdrawal: 1–24 hours	Bank charges may apply

* Withdrawal times may vary depending on verification and banking method.

After successful verification, withdrawals are usually completed within 1 hour. KYC verification may be required for your first withdrawal.

Account Verification Process

KYC (Know Your Customer) verification is the process of ensuring your account's security. It prevents fraud and protects your funds. See the steps below:

Submit your National ID Card (NID)

Upload clear photos of the front and back of your National ID Card. A passport or driving licence is also accepted.

Proof of Address

A recent utility bill, bank statement, or any other official document showing your name and address.

Selfie Verification

Take a selfie holding your NID and submit it. This confirms that you are the account holder.

Verification complete — enjoy the benefits

Verification is usually completed within 1 to 24 hours. After verification, you will have unlimited withdrawal access and full platform access.

RTP and House Edge Explained

What is RTP?

RTP, or Return to Player, is a percentage that indicates how much of the total money wagered in a game is paid back to players over the long term. For example, if a game has an RTP of 96%, it means that on average ৳960 is paid out in prizes for every ৳1,000 wagered. However, this is a statistical average and will vary from session to session.

Typical RTP ranges across different game categories

Slot games typically have an RTP ranging from 92% to 98% — there is a wide variation, so it is worth checking the specific game's information before playing. Skill-based table games like Blackjack can have an RTP of up to ~99% when the correct strategy is followed. Roulette generally has an RTP of 94% to 97%, with European Roulette being more favourable for players than American Roulette.

What is House Edge?

House edge is the opposite of RTP — it is the portion the casino retains. If the RTP is 96%, the house edge is 4%. Every game has a built-in mathematical advantage in favour of the casino — this is the sustainable basis of the business. Understanding this helps players set realistic expectations.

Why is it important to know this?

Having a clear understanding of RTP and house edge allows you to choose games more wisely and plan your budget. Gaming should always be done for entertainment purposes — never as a source of income. A high RTP does not always mean winning; it is simply a long-term statistical indicator.

gb994 RTP House Edge Educational Information

Customer Support Channels

If you run into any issues at gb994, help is available right away. Our support team is available around the clock in Bengali.

24/7 Live Chat

Use our live chat for the fastest resolution. For deposit issues, bonus questions, or technical support — get help in Bengali on all topics.

Best choice — fastest resolution

Email Support

Use email for detailed complaints, KYC document submissions, or formal communication.

[email protected]

Formal communication

In-App Messaging

While browsing gb994 on mobile, send a message to the support team directly from within the app — just be logged in.

Mobile-friendly

Your privacy matters to us

gb994 follows a transparent policy when it comes to collecting and protecting your personal information. We never sell your information to third parties. Read our full Privacy Policy.

Join gb994 today, get started on mobile

Get a 100% bonus on your first deposit — up to ৳5,000. For players aged 21 and above only.

Start Now

Slots Game Collection

gb994's slots collection features the best games from PG Soft, JILI, and Pragmatic Play. Popular titles like Fortune Tiger, Fortune Gems, Gates of Olympus, Sweet Bonanza, and Lucky Neko are especially well-liked among players in Bangladesh.

Every slot features free spins, bonus rounds, and multiplier mechanics. Aviator, the crash game, is also available — where you decide when to cash out your bet.

Any slot runs just as smoothly on mobile — no special app needed, enjoy the full experience right in your browser.

View All Slots

Frequently Asked Questions

Answers to the most common questions from Bangladeshi players about gb994.

The minimum deposit at gb994 is ৳300. bKash, Nagad, Rocket and Upay — all mobile wallets are supported, and funds are credited to your account instantly. Bank transfer deposits are also available.

After a successful withdrawal request, funds generally reach your bKash or Nagad account within 1 hour. The minimum withdrawal amount is ৳500. If KYC verification has not been completed at the time of your first withdrawal, it may take a bit longer.

The gb994 welcome bonus is a 100% match bonus on your first deposit — up to ৳5,000. The wagering requirement is just 15x, which is among the lowest in the market. A minimum deposit of ৳300 is required to receive the bonus. This offer is available only to those aged 21 and above.

Yes, gb994 offers live and pre-match betting on BPL (Bangladesh Premier League), IPL, T20 World Cup and Bangladesh Tigers international matches. A wide range of markets is available, including match winner, top batsman, and over/under runs.

KYC (Know Your Customer) verification secures your account and helps prevent fraud. It typically requires a National ID (NID), proof of address and a selfie. Verification is usually completed within 1 to 24 hours.

gb994 customer support is available in Bengali 24 hours a day, 7 days a week. You can get in touch via live chat, email ([email protected]) or in-app messaging. Whether day or night, you will receive a response right away.