gb994 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how your information is collected, used, and kept secure.
Introduction
gb994 ("we", "us", or "the platform") is an online gaming service operated for users in Bangladesh. This privacy policy will inform you how gb994 collects your personal information, for what purposes it is used, how long it is stored, and what your rights are. By using the gb994 website or services, you agree to the terms of this policy.
What Information We Collect
gb994 collects only the information necessary to provide its services. The different types of information are described below:
Personal Identity Information
Information you voluntarily provide at the time of registration:
- Full name and date of birth
- Email address
- National identity card (for verification)
- Account username and password (encrypted)
- Age verification documents (to confirm 21+)
Financial Information
Information required to complete transactions:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date, time, and amount
Technical Information
Information about your device and connection is collected automatically:
- IP address and device type
- Browser and operating system information
- Session duration and login history
- Cookie and local storage data
Gaming Activity Information
Information collected to improve your gaming experience:
- Play history and preferred games
- Bonus and promotion usage records
- Bet amounts and results history
- Game session duration
Purpose of Using Information
gb994 uses the collected information for the following legitimate purposes:
- Account Management: Information is used to create, verify, and secure your account. Technical information helps ensure login security and prevent unauthorized access.
- Transaction Processing: Financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, or Upay. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500.
- Age Verification: Our services are for people aged 21 and above only. Verification of this requirement through identity documents is mandatory.
- Service Improvement: Your gaming preferences are analyzed to provide more relevant game recommendations and offers.
- Fraud Prevention: Technical information is used to detect suspicious activity and prevent the creation of multiple accounts.
- Customer Support: Account history is needed to resolve your issues quickly in our 24/7 live chat.
- Legal Obligations: It is our responsibility to retain and disclose certain information in order to comply with applicable laws and regulations.
- Responsible Gaming: Information is used to monitor your gaming patterns to identify potentially problematic behavior and provide support.
Data Storage and Security Measures
gb994 gives the highest priority to the security of your information. Your information is kept secure using the following methods:
SSL Encryption
Our entire website is secured with SSL/TLS technology. All data transferred between your browser and our servers is transmitted in encrypted form.
Password Protection
Your password is never stored directly — it is kept in encrypted form using a strong hashing algorithm only.
Secure Infrastructure
Our server infrastructure is kept secure through firewalls, intrusion detection systems, and regular security audits.
Data Retention Period
Information for active accounts is retained for the duration of the account. Even after an account is closed, financial transaction records and identity verification documents are retained for a specified period due to legal obligations. Once the retention period ends, information is securely deleted.
Sharing Information with Third Parties
Circumstances in Which Information May Be Shared
- Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to complete transactions. These organizations have their own privacy policies.
- Technology Partners: Our technology providers may have limited access to information to operate the platform, but they may not use this information independently.
- Legal Obligations: It is our legal responsibility to provide information in response to court orders, government directives, or legitimate requests from law enforcement agencies.
- Fraud Prevention: In cases of serious fraud or criminal activity, the relevant authorities may be notified.
- Business Transfer: In the event of a business restructuring or merger, information may be transferred as an asset, but the new authority will be bound to comply with this policy.
Cookies and Tracking Technology
The gb994 website uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the basic functionality of the website — such as maintaining login sessions, security verification, and remembering user preferences. The site does not work properly without them.
Functional Cookies
These cookies are used to remember your language preference, game settings, and previous searches. They help create a personalized experience for you.
Analytics Cookies
These cookies are used to understand which pages are visited most, which games are most popular, and how users are navigating the site.
Cookie Controls
You can accept or reject cookies in your browser settings. Keep in mind that disabling essential cookies may prevent some features of the website from working.
Your Rights
As a gb994 user, you have important rights over your personal information:
- Right to Know: You have the right to know what information we have collected about you. Upon written request, we are obliged to provide you with details of the information collected.
- Right to Correct: If there is any error in your stored information, you can request a correction. This can be done through account settings or via the support team.
- Right to Delete: In certain circumstances, you have the right to request deletion of your information. However, some information must be retained for a specified period due to legal obligations.
- Right to Object to Processing: You have the right to object to your information being used for marketing purposes.
- Right to Data Portability: You have the right to receive a copy of your information in a machine-readable format.
- Right to Withdraw Consent: If you have previously given consent to any additional data processing, you can withdraw that consent at any time.
Protection of Minors
gb994 services are strictly for those aged 21 and above. We do not knowingly collect information from any minor. Age verification is mandatory at registration, and identity documents may be requested in cases of doubt.
If it comes to our attention that information about a minor has been collected by mistake, that information will be immediately deleted and the associated account will be closed. If a parent or guardian believes their child has registered on our platform, please contact us at [email protected].
Changes to the Privacy Policy
gb994 reserves the right to update this privacy policy as needed. If there are any significant changes to the policy, we will:
- Post a notice on the main page of the website
- Notify registered users by email
- Update the date at the top of the page
If you continue to use gb994 after the revised policy is published, you will be considered to have accepted the new policy. We therefore recommend reading this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy or your personal information, please contact us:
Live Chat
For the fastest support, use our 24/7 live chat. Our support team is always ready to assist you in Bengali.
For detailed questions or complaints, write to us at: [email protected]
We generally respond within business days.